Customer Support
9 out of 10 customers say Quadrel support is unparalleled.
9 out of 10 customers say Quadrel support is unparalleled.
We understand that implementing a complete performance and quality management solution is a big step for a company. But trust us (we often hear this), once you get up and running, you will never understand how you could function before.
Our dedicated customer onboarding team is here to make things as easy as possible, typically getting you up and running within 7 business days.
We automatically pull data from across spreadsheets and systems into a single, consolidated database.
Our on-line training sessions will help you quickly get up-to-speed on features and functions so that you can make Quadrel start working for you.
We support all major dispatch and batch panel interfaces including: Command, Systech, Integra.
Our support philosophy is to treat every customer issue that interrupts business as our own problem, regardless of whether it comes from another source.
Our hands-on approach uses onsite or remote help. So whether it's resolving IT interface issues, explaining ACI requirements, or answering Quadrel how-to questions, we offer unlimited, 24/7 support. Our priority is to better help you.
Learn how to master Quadrel through our training videos, expert-run webinars, and more.